Can I get a refund?

Refunds are the organiser's decision, not ours. They set the terms for their own event.

Email support@good-show.co.uk with your order and what's happened, and we'll ask them on your behalf. We'll come back to you either way.

Two exceptions where a refund is automatic and you don't need to ask: the event is cancelled, or it's moved and you can't make the new date.